A collision repair isn’t something any driver plans on, but it’s essential to know where to go if it’s ever needed. If your Lexus is damaged in a collision, your Lexus dealer can help you. Our certified service center has the tools and equipment to fix the problem, from hand-painting small chips to rebuilding your engine. The following steps are what to expect when you bring your car to us after a collision.
Arrival and Assessment
The process begins when your vehicle arrives at our repair center. Our expert technicians will thoroughly examine your vehicle for damage. Sometimes the damage isn’t immediately apparent. Based on the type of accident, our technicians may examine the whole of the interior and exterior. After this visual inspection is complete, the technicians will open a report on the work needed.
If you have arrived with your car, we’ll confirm your details from our system or update them if anything has changed since we last saw you. We can also offer you a ride home, or we have options for rental cars if you prefer.
Disassembly and Quotation
We’ll remove the damaged parts, and this will give us a much clearer idea of the full extent of the damage. We will also connect your car’s computer to our diagnostic system to check for any problems. When we know the full extent of the damage, we’ll prepare a quotation. If your insurance is arranging the repairs, we’ll send the quote to them. If you’re arranging the repairs, we’ll send the quote to you right away.
Repair
As soon as we have confirmation to proceed, we’ll begin the repair. Depending on the extent of the damage, several different sections of our repair center may be involved. If we work on both structural and mechanical areas of your car, we’ll coordinate the work so your vehicle will be completed and reassembled without any delay.
Our repair center has the latest technology and equipment to effectively complete any repairs to your car. Our expert technicians are thoroughly trained in the newest repair techniques. We have access to cost-effective repair solutions that can save money without compromising on quality. We can, for example, remove most dents and dings without the need to remove the parts.
Quality Assurance
Once the repair work is complete, the report and your vehicle will move to the next stage. All our repair work is performed to the high standards required by Lexus. Our repair technicians are factory-trained and follow the approved repair procedures. We also only use original Lexus parts to ensure the best quality. Our quality assurance team will review the repairs as an additional check.
Return
As soon as your vehicle has been repaired and checked, we’ll contact you and let you know that the work’s complete. When you’ve seen and approved the repair, your car is ready for you to drive home.
No one likes having their vehicle damaged, but we can restore your Lexus to its original factory condition. So when you choose us for your post-collision repairs, you can rest assured that your car is in the best hands. If you need any repair, click to find the collision center closest to you and schedule service today!
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